Let me just check - yes, it is infact 2005. So why is it that out of the four insurance companies I've just attempted to get an online house and contents quote from, I haven't received any yet at all?
First
AAMI, whom we have existing business with and as such would prefer to stay with. I actually made it to the end of their process, only to be informed that their computer was unable to give me a quote, and someone would be contacting me shortly. Five hours later, nothing heard. Not good enough.
So, over to the old standby, if expensive,
NRMA. They have a six-step process, but at the end of step five, I click Next and end up at a 404 Page Not Found error! Fire of a quick feedback email, and let's try the next.
Next one that comes to mind is
Allianz. After four attempts (why did I try that many times? Was giving them the benefit of the doubt), I consistently am told that after page 2:
Error ID: 9999
Error Msg: Null State Code, session may have expired.
Of course, I attempt to debug that by removing associated cookies, clearing my cache, and finally restarting my browser. No joy at all.
So, I head over to
QBE. Assuming you are using anything other than IE (which by my site's logs about 50% of you are), let me know how it looks for you. For me, it's complete garbage. Feedback to that effect to the closest email I can find on their site (
groupit@qbe.com) bounces. So, I forward the bounce back to webmaster@, sales@ and postmaster@, of which sales@ bounces also. Perhaps Mr or Mrs webmaster or postmaster can attempt to
do their job and make their website and/or email system work.
Is this really the standard of our online, connected world?
Oh yes, I am using the "minority" browser
Firefox for this, but so is about 10% of the web, climbing rapidly, depending on which figures you choose to believe.